The REN RoomSmallprint!

Booking conditions

We recommend that bookings be made well in advance of your arrival to avoid disappointment. Debit or credit card details will be required to confirm your booking.


If you need to postpone or cancel your appointment, please call us at least 48 hours prior to your scheduled appointment, otherwise your card will be charged in full for the treatment booked.


To enjoy the full benefit of your treatment, and as a courtesy to other clients, we recommend you please arrive at least ten minutes prior to your appointment time. If you’re late for your appointment, we’ll be able to offer you a shortened service. All prices and treatments are subject to change.

Age requirements

The minimum age for all treatments is 16 years of age.

Health considerations

We do not recommend having waxing or facials before or after any form of heat treatment.

To gain maximum benefit from aromatherapy oils, we suggest you avoid showering for at least 30 minutes after treatments.

Avoid drinking alcohol before or after treatments, and ensure you drink plenty of water following all treatments.

We do not recommend pedicures or reflexology if you suffer from athlete’s foot or verrucae.

If you haven’t had an eyelash or an eyebrow tint with us before, a patch test will be required 24 hours prior to the treatment.

Clients currently taking ANY medication should consult one of our therapists prior to booking a treatment.

If you are pregnant or trying for a baby, please consult one of our therapists prior to booking any treatment. Our policy is not to undertake body treatments during the first 20 weeks, with the exception of manicures and pedicures and facials. After that time we can offer a wide range of suitable treatments.

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Primrose Valley Hotel
Porthminster Beach
St Ives
TR26 2ED

+44 (0) 1736 794939

English - English


© 2011 Primrose Valley Hotel