Terms and Conditions

Terms and Conditions

Sustainable tourism contribution scheme

Visitor Gifting Scheme
We add an optional donation of £1 per room per night. 100% of all donations go directly to the Trelya, a childrens charity working with the under privileged  in the Penzance area. (www.trelya.com).
This is part of our ongoing programme of sustainable tourism initiatives and we stress that it is an entirely voluntary donation.



Rooms available from 3pm.



Departure 11am.



We welcome well behaved children over the age of 8 years old.

Children Reductions only apply when sharing room with two full paying adults. Children occupying their own room are charged at full adult rate.

Our child rate is 25% of room rate per child.



We are a completely non-smoking hotel. 

Deposit &

Cancellation policy


A deposit of £100 per room on booking.
 Should you need to cancel your reservation please notify the hotel in writing/email. For cancellations more than 28 days before arrival your deposit can be refunded less a £15 administration charge or held in full towards a future visit. For cancellations less than 28 days before arrival, your deposit will be forfeited and in the event that we are unable to re-let the room/s a 75% charge of your total booking will apply. We strongly advise guests to insure against cancellation.



We accept most credit and debit cards. Please note that we are unable to accept payment by cheque and there is a 2% charge on all credit and charge card transactions. There is no charge for Delta, Maestro and Switch cards. 

Important access info


Please note that the hotel is an Edwardian villa style property. We do not have bedrooms on the ground floor nor a lift to serve the 1st and 2nd floors. If we can be of any more help regarding your holiday arrangements or anything you feel we should be made aware of in order to ensure your comfort and safety whilst you are with us, please inform us.

Public Transport discount and Parking


We have a limited number of spaces available, early reservation is advisable. If you arrive by public transport there is a £5 per night discount.



If you have your own laptop you may access the Internet and your emails through our complimentary Wi-Fi.

Our website


Please note that Primrose Valley Hotel cannot be held responsible for the content of any of the sites linked from this page and their inclusion should not be deemed as an automatic endorsement or recommendation. All information was correct at time of inclusion and given in good faith. We have tried very hard to give as much information as possible and invested many hours, however the lists and selections are not exclusive and should not be viewed as such.

We hope that you enjoy the site in the spirit that it is intended.

Special Offers

Primrose Valley Hotel

+44 (0) 1736 794939


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Primrose Valley Hotel
Porthminster Beach
St Ives
TR26 2ED

+44 (0) 1736 794939

English - English


© 2011 Primrose Valley Hotel