Terms and Conditions

We add an optional donation of £1 per room per night. 100% of all donations go directly to the Marine Conservation Society (MCS) in our quest for sustainable tourism. MCS is the UK charity dedicated to protecting our seas and the life within them. This is part of our ongoing programme of sustainable tourism initiatives and we stress that it is an entirely voluntary donation.

Check-in

Rooms available from 2.30pm.

Departure

Departure 10.30am.

One night stays

There is a £10 supplement per room.

Children

As our Hotel has developed we will be amending our child policy from September 2008.

We do still welcome well behaved children but now over the age of 8 years old, however we will be honouring our existing guests reservations with younger children.

Children Reductions only apply when sharing room with two full paying adults. Children occupying their own room are charged at full adult rate.

Our child rate is 25% of room rate per child.

Smoking

We are a completely non-smoking hotel. 

Deposit

A deposit of £100 per room on booking - this is non-refundable. In the event of cancellation less than 21 days prior to date of arrival, we reserve the right to charge 75% of the accommodation unless we are able to resell. We advise guests to insure against cancellation.

Payment

We accept most credit and debit cards. Please note that we are unable to accept payment by cheque and there is a 2% charge on all credit and charge card transactions. There is no charge for Delta, Maestro and Switch cards. 

Important access info

Please note that the hotel is an Edwardian villa style property. We do not have bedrooms on the ground floor nor a lift to serve the 1 st and 2 nd floors. If we can be of any more help regarding your holiday arrangements or anything you feel we should be made aware of in order to ensure your comfort and safety whilst you are with us, please inform us.

Parking

We have a limited number of spaces available, early reservation is advisable. If you arrive without a vehicle there is a £2.50 per night discount.

Wi-Fi Hot Spot

If you have your own laptop you may access the Internet and your emails through our Wi-Fi Hot Spot.

Our website

Please note that Primrose Valley Hotel cannot be held responsible for the content of any of the sites linked from this page and their inclusion should not be deemed as an automatic endorsement or recommendation. All information was correct at time of inclusion and given in good faith. We have tried very hard to give as much information as possible and invested many hours, however the lists and selections are not exclusive and should not be viewed as such.

We hope that you enjoy the site in the spirit that it is intended.